Testimonials

My dad who has Vascular Dementia has been looked after in Abbey Gate now for over 3 years. He constantly remarks how lovely the staff are and the food is to a high standard which he enjoys. I've always been very impressed that whenever I phone the home they are very courteous and deal with any concerns professionally. The home is a very friendly environment which I would definitely recommend to anyone. 7/24

Thank you so much for looking after Mum for the last 18 months at Gough House. I know she was happy and well cared for. You are all amazing and I will really miss your help and support. Keep doing what you’re doing because you are fantastic.

We cannot thank you enough for giving our aunt a safe, warm and very friendly environment to spend the final months of her life. It was so reassuring to know she was in such a wonderful place with lovely people surrounding her. Your passion and care was exceptional.

I would just like to say how much I have appreciated the kindness, care and attention that all the staff at The Links are giving and have given to my mother during the waiting for the ambulance to arrive and now after her discharge from hospital. Mum is making good progress now, and could not be in a better care home

We would like to thank all members of Abbey Gate who attended dads funeral last Thursday. He would have been amazed at how many of you took the time to say goodbye. I would also like to thank The Manager and all the staff for your faultless care, consideration and patience. You are all an excellent example of how a care home should be run.

Thanks to all the staff at Gough House for your ongoing commitment and care. We have great respect for you all as you continue to care for our relatives and friends at this difficult time. We miss seeing you and look forward to meeting up again when possible'. Trevor & Margaret - April 2020

I want to express my thanks to Christine and staff The Links  for the care you showed to my father during his end of life care and the compassion to me and my sister visiting the Uk  was of the highest standard. 2/2023

Thank you so much for giving my mum a lovely Respite stay. She made friends and has come back calmer and relaxed. Thank you

I would like to thank you most sincerely for the excellent level of personal care that you as an organisation have shown to Y for the last 10 years, and to the many members of staff who are so much more friends than simply carers.  I really appreciate the love that you have all demonstrated.

My husband has Alzheimer’s disease and has been attending Gough House for some time as a day centre user and I have always been satisfied with the service given, he was really anxious about staying overnight so I expected on my return to find him a bit down in the dumps, so it was a wonderful surprise to see him so happy and content. Gough House staff as always were so caring when I rang to get an update and reassured me that he was okay, so much so that he had been watching the football with the staff. Food likes and dislikes were catered for and a full routine ‘at home’ information was recorded and as much as possible implemented. I cannot speak highly enough about this home. If you live in the area and are looking for daycare or residential care you will find a happy comfortable place for your loved one to enjoy. Top marks Gough House and thank you so much for caring for my dear husband. I am so grateful to you all.

I would like to take this opportunity to thank you for the care Betty received from you all at Abbey Gate. She understandably did not settle easily in the beginning, as she was a very independent woman and was not ready to entrust her care to a third party. You ensured she settled however and whenever I spoke to her she always reiterated how kindly the staff were, how lovely were her surroundings and over time I felt confident this to be the case. My telephone calls to her were always answered by members of your staff with politeness and care. I realise the job done by Care professionals is stressful and can be difficult, though I am sure rewarding. Thank you for looking after this much loved family member

Thank you for your update. I know my aunt is in the best place and how well you are looking after her. Please express my gratitude to you and the staff. I think you have done a brilliant job at The Links of keeping both the residents and your staff safe'

Thank you to all the staff for looking after my husband for 5 weeks. Knowing he was being cared for so well, helped me not to worry while I was in hospital. Now back at home he frequently talks of the help and kindness he had at Abbey Gate